Traces/copper missing from final PCB, present in Gerber file

chenderson · February 25, 2021, 8:19am

Hello,

New to KiCad (and board design in general). I just got my first PCB back from a manufacturer and it was missing all of the traces and some of the pads from my design were either missing copper entirely or bridged together. I contacted their support and they sent back images of their CAM software which seem to match the boards I recived. I’m using KiCad 5 and followed the board house (PCBway) recommended export settings, and frankly I’m stumped as to what could be causing this. I checked my gerber files in the built in Gerber viewer and on a few different online viewers to double check, and they all seem to display the correct pad geometry and show the traces. Even PCBway’s own viewer displayed the files correctly.

Is there some setting I seem to be missing, or is it a problem on the manufacturer’s side?

Thanks

der.ule · February 25, 2021, 8:47am

it is difficult to see exactly where did it went wrong, if you are willing to share the project (or the gerber files) it will be much easier to take a look.

Also, copy your full kicad info and paste here (Help->About->Copy Version Info)

chenderson · February 25, 2021, 9:05am

Hi der.ule, thanks for your quick response.

I couldn’t upload files before as a new member, looks like I can now. Attaching my gerbers and project files below.
(removed)

der.ule · February 25, 2021, 9:42am

Well I though maybe you have too thin traces or something similar but all looks fine on the board file, no DRC error or anything, I loaded your files on gerbview an I could see the board fine however when loading your files I got many errors reported:

Unknown RS-274X extension found %TF% at line 1 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TF% at line 2 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TF% at line 3 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TF% at line 4 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TF% at line 5 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TF% at line 6 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TA% at line 14 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 16 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TA% at line 17 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 19 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TA% at line 20 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 22 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TA% at line 23 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 25 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TA% at line 26 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 28 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TA% at line 29 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 31 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TA% at line 32 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 34 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TA% at line 35 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 37 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TA% at line 38 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 40 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TA% at line 41 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 43 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 46 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 47 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 49 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 50 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 52 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 53 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 54 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 56 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 57 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 59 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 61 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 62 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 65 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 68 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 71 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 74 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 75 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 77 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 78 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 80 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 81 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 83 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 85 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 86 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 88 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 89 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 91 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 92 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 93 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 95 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 96 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 98 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 100 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 101 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 103 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 105 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 108 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 109 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 112 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 113 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 115 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 117 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 118 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 120 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 122 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 127 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 132 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 153 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TO% at line 180 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TD% at line 219 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Cu.gbl"
Unknown RS-274X extension found %TF% at line 1 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TF% at line 2 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TF% at line 3 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TF% at line 4 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TF% at line 5 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TF% at line 6 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TO% at line 21 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TD% at line 152 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TO% at line 153 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TD% at line 202 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TO% at line 203 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TD% at line 252 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TO% at line 254 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TD% at line 425 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TO% at line 426 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TD% at line 475 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TO% at line 476 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TD% at line 525 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TO% at line 527 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TD% at line 557 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TO% at line 559 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TD% at line 561 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Mask.gbs"
Unknown RS-274X extension found %TF% at line 1 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TF% at line 2 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TF% at line 3 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TF% at line 4 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TF% at line 5 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TF% at line 6 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TO% at line 24 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TD% at line 27 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TO% at line 28 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TD% at line 31 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TO% at line 33 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TD% at line 45 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TO% at line 47 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TD% at line 50 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TO% at line 51 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TD% at line 54 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TO% at line 56 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TD% at line 64 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_Paste.gbp"
Unknown RS-274X extension found %TF% at line 1 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TF% at line 2 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TF% at line 3 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TF% at line 4 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TF% at line 5 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TF% at line 6 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 20 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 29 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 39 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 49 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 52 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 56 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 106 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 5842 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 5868 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 5889 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 5917 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 5942 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TO% at line 5963 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TD% at line 5994 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-B_SilkS.gbo"
Unknown RS-274X extension found %TF% at line 1 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-Edge_Cuts.gm1"
Unknown RS-274X extension found %TF% at line 2 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-Edge_Cuts.gm1"
Unknown RS-274X extension found %TF% at line 3 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-Edge_Cuts.gm1"
Unknown RS-274X extension found %TF% at line 4 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-Edge_Cuts.gm1"
Unknown RS-274X extension found %TF% at line 5 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-Edge_Cuts.gm1"
Unknown RS-274X extension found %TA% at line 13 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-Edge_Cuts.gm1"
Unknown RS-274X extension found %TD% at line 15 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-Edge_Cuts.gm1"
Unknown RS-274X extension found %TF% at line 1 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TF% at line 2 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TF% at line 3 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TF% at line 4 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TF% at line 5 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TF% at line 6 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TA% at line 14 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TD% at line 16 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TA% at line 17 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TD% at line 19 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TO% at line 22 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TD% at line 416 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TO% at line 418 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TO% at line 419 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TD% at line 421 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Cu.gtl"
Unknown RS-274X extension found %TF% at line 1 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Mask.gts"
Unknown RS-274X extension found %TF% at line 2 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Mask.gts"
Unknown RS-274X extension found %TF% at line 3 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Mask.gts"
Unknown RS-274X extension found %TF% at line 4 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Mask.gts"
Unknown RS-274X extension found %TF% at line 5 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Mask.gts"
Unknown RS-274X extension found %TF% at line 6 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Mask.gts"
Unknown RS-274X extension found %TO% at line 19 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Mask.gts"
Unknown RS-274X extension found %TD% at line 549 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Mask.gts"
Unknown RS-274X extension found %TO% at line 551 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Mask.gts"
Unknown RS-274X extension found %TD% at line 554 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Mask.gts"
Unknown RS-274X extension found %TO% at line 556 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Mask.gts"
Unknown RS-274X extension found %TD% at line 558 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Mask.gts"
Most likely found a RS-274D file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Paste.gtp" ... trying to open anyways

Unknown RS-274X extension found %TF% at line 1 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Paste.gtp"
Unknown RS-274X extension found %TF% at line 2 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Paste.gtp"
Unknown RS-274X extension found %TF% at line 3 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Paste.gtp"
Unknown RS-274X extension found %TF% at line 4 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Paste.gtp"
Unknown RS-274X extension found %TF% at line 5 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Paste.gtp"
Unknown RS-274X extension found %TF% at line 6 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_Paste.gtp"
Unknown RS-274X extension found %TF% at line 1 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_SilkS.gto"
Unknown RS-274X extension found %TF% at line 2 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_SilkS.gto"
Unknown RS-274X extension found %TF% at line 3 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_SilkS.gto"
Unknown RS-274X extension found %TF% at line 4 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_SilkS.gto"
Unknown RS-274X extension found %TF% at line 5 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_SilkS.gto"
Unknown RS-274X extension found %TF% at line 6 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_SilkS.gto"
Unknown RS-274X extension found %TO% at line 18 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_SilkS.gto"
Unknown RS-274X extension found %TO% at line 17522 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_SilkS.gto"
Unknown RS-274X extension found %TD% at line 17524 in file "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-F_SilkS.gto"
42: bad end quote in element
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Could not read "D:\Data\Desktop\Neuer Ordner\souvenir_shop_manneken_pis_001-job.gbrjob" (loaded 9)

Looking at your plot settings, you have selected “Use extended X2 format”, there are many factories that cannot understand this format (many of them use very old CAM software incompatible with those extensions), however, they normally should tell you that the could not open the files or that there was a problem with them.

I normally use this plot setting and it has worked with PCBWay, JLCPcb, OSHPark, etc.

I hope this helps.

nickoe · February 25, 2021, 11:03am

@chenderson Did you follow the screenshots on https://www.pcbway.com/blog/help_center/Generate_Gerber_file_from_Kicad_5_1_6.html ?

SembazuruCDE · February 25, 2021, 4:17pm

You might be able to get them to comp you at least part of your first order cost if you can show by screenshot that their gerber previewer didn’t indicate any issues. Granted their push-back might be that you ignored their instructions in red all-caps not to select the X2 extended format.

(Though, I find it interesting that for the drill file instructions they highlight setting the drill map format to postscript, yet never request the drill map file…)

gmc · February 26, 2021, 11:27am

This is interesting. I’ve sent many designs to jlcpcb and never had issues. I see now all of them had the Use extended X2 format box ticked.

For future just to be safe I will untick this.

retiredfeline · February 26, 2021, 1:24pm

Their previewer is based on this open source one: https://tracespace.io/view/ which is more capable than their CAM software. In general for Chinese fabs I assume no X2 handling.

davidsrsb · February 26, 2021, 3:37pm

Some of these low cost Chinese suppliers are actually agents for a small army of fabs. The capabilities of these fabs vary.

I should also add that today is Chap Goh Mei, the 15th night of the Chines New Year. This means that there will have been nobody competent in the factory the last few weeks.

NEVER buy anything from China at CNY.

chenderson · February 26, 2021, 8:39pm

Thanks all for the help! I thought I followed the directions from their website but I could have missed that checkbox. I’m re-exporting the gerbers on my end to see if they show up correctly in their CAM software, I’ll report back with my findings.

@gmc I sent off a panicked second round to JLC with the same initial gerbers as I have a deadline to hit and figured a second manufacturer may not have the same issues. I’ll see if I run into it there.

@davidsrsb definitely aware of CNY, I’m surprised the boards even showed up when they did considering PCBway said their ENIG processing would be delayed.

der.ule · February 26, 2021, 8:50pm

Well it is faster if they don’t put copper on them

retiredfeline · February 26, 2021, 10:22pm

Ha, I recall you’re in SG leh. Chap Goh Mei is the Hokkien term. In Mandarin it’s called Yuan XIao.

davidsrsb · February 27, 2021, 1:27am

I am in Kuala Lumpur, Malaysia. My wife was from Penang and spoke some Hokkien.
This year the Chinese government was trying to get people not to travel home for CNY due to COVID, so companies may have been less shutdown than usual

chenderson · March 3, 2021, 3:00am

Looks like unchecking the X2 format box fixed the issue. Lesson learned!

Good news is that I got my order from JLCPCB today (using the same initial file) and everything showed up correctly!

system · June 2, 2021, 6:04am

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