Thanks for flagging this issue. I have prio’d this with our software engineers and they’re going to make a quick fix to address it. It is indeed due to the inch " character in the description, which should be escaped.
You are already aware of this, but just so other users know, you can contact our support team in the following ways for a faster response:
Chat bubble in the bottom right corner of the screen (you already did so)
By submitting an issue on the part page where you downloaded. In this case, you already have done so, which kicked off the investigation on our side last week.
We’ll solve this ASAP and I’ll send another update here when it’s fixed.
This is Carlos from the SnapEDA team, thanks for patiently waiting. Our team has solved the double quotes (") issue on the KiCad exporter, and these instances should be escaped on the footprint now.
Please reach back at support@snapeda.com if anything else is needed - We’d be glad to help!