I clicked on the KiCad “Help” button and noticed that this forum isn’t linked onto the menu that pops up. That seems like an oversight since this forum is probably the best place to get help with using KiCad. The only place this forum is mentioned is in a subsection of the “Getting Started In KiCad” document as a place to get help installing KiCad.
Another item on the same menu is “Get Involved” which that takes you to a page about working on the KiCad software or documentation. The number of people who want to do that has to be much smaller than the number of people who need help with actually using KiCad.